If you cancel before the 24-hour mark on your MindBody account, you will get your credit back. If you cancel after the 24-hour mark, an MC would be required to get the class credit returned to you. You can email the MC to firstname.lastname@example.org or Whatsapp to 83174229.
Our packages are designed with some buffer of time in order to complete your package without requiring an extension. If you are travelling for a long period of time or have a long MC, and require an extension, please send in proof of travel to email@example.com or Whatsapp 83174229 so that we can add the appropriate amount of time to your package validity.
No refunds will be made except in the following circumstances:
In the event of wet weather sessions, if the class is run in an outdoor venue or an indoor class has been heavily affected by the weather, classes may be cancelled and make up sessions will be arranged or relevant credit will be returned to customers.
The 1 hour PM 2.5 reading on the NEA website will be used to determine whether classes should go ahead. In the event that the 1 hour PM 2.5 mark is above the 150 level 2 hours before the class, we will go ahead and cancel the relevant class and inform parents/guardians registered to the particular class via an e-mail notification. Should such a situation occur, you will be automatically credited with 1 session which would be valid for use as a makeup during the validity period of your package.
I hereby give consent for my child/me to take part in the activity and consent to any emergency treatment as necessary. I accept that Tinytots Sports Pte Ltd and their management, employees and coaches are not under liability whatsoever in respect of injury, loss or damage to my child’s/my health or property whilst participating in any coaching sessions, camps, tournament or other activities wherein my child participates. I understand that participating in any Tinytots Sports Pte Ltd organized activity is at my child’s/my own risk. Tinytots Sports Pte Ltd treats safety and wellbeing of children as a priority and reserves the right to expel from any of our activities and without refund any participant or its family who is found bullying, misbehaving or who is generally disruptive.
I herewith consent that any photos or videos taken during Tinytots Sports Pte Ltd organized activities are the sole property of Tinytots Sports Pte Ltd and can be used for marketing purposes. These photos or videos will not be passed onto third parties. If you do not wish us to use photos or videos that include your children, please write to us at firstname.lastname@example.org with subject line “PHOTOGRAPHS AND VIDEOS”