If you cancel before the 24-hour mark on your MindBody account, you will get your credit back. If you cancel after the 24-hour mark, an MC would be required to get the class credit returned to you. You can email the MC to support@tinytots.com.sg or Whatsapp us.

Our packages are designed with some buffer of time in order to complete your package without requiring an extension. If you are travelling for a long period of time or have a long MC, and require an extension, please send in proof of travel to support@tinytots.com.sg or Whatsapp us so that we can add the appropriate amount of time to your package validity.

• Limited slots are available for each class and registration for those slots are open on a first-come-first-served basis.
• Once relevant credits are puchased and a class booking is made on your account, you will receive an email confirmation for the class. Tinytots reserves the right to refuse a child’s participation if payment for class is incomplete.
• Note that although Tinytots classes run all year round,  class packages have a validity period and the relevant credits must be used within the designated validity period.
• For those signing up for the first time there will be a S$50 kit fee which is compulsory to wear at class and will include jersey, shorts, socks.
• If your child has any special requirements / medical conditions that our team should be aware of, please inform us in advance via Whatsapp/Email or via the “Other Information” field upon first time registration

No refunds will be made except in the following circumstances:

• A class is cancelled due to insufficient numbers
• A child is unable to attend for medical reasons. To request a class credit for medical reasons please send in child’s MC to support@tinytots.com.sg.
• An outdoor class is cancelled due to haze or wet weather conditions. In this case, we will inform parents/guadians usually around an hour before class time via Whatsapp or E-mail.
• A coach has fallen sick last minute, is unable to conduct their class and we’re unable to send a replacement coach in.
• No credit will be given for a student who misses a session for any other reason.
• In exceptional circumstances where a refund is approved after a case-by-case review, a $20 administrative fee will be charged to the requesting party.

• Children must bring their water bottles and wear their Tinytots uniform to class
• Sports shoes with socks are required for outdoor classes. For indoor classes only socks will be required.
• Children will meet at the venue at the start of class time and guardians will be required to pick the students up from the same designated spot at the end class. Please be punctual for pick up and drop off so as to avoid disruption for other participants.
• 18-36 month classes are parent accompanied classes and presence of a parent or guardian will be required throughout the class
• Guardians will be contacted via e-mail at least 45 minutes prior to session commencement if cancellation is to be made. Children and guardians shall obey the rules and regulations governing the grounds.

In the event of wet weather conditions, if the class is heavily affected by the weather, classes may be cancelled.  Relevant credits will be returned to customers.

At the moment, only SkyPark @ Holland classes are impacted in the event of wet weather. In case of cancellation, we put out a story on our Instagram and Facebook accounts (@tinytots_singapore) 1 hour ahead of class start time. Please follow us and check there prior to every outdoor class

The 1 hour PM 2.5 reading on the NEA website will be used to determine whether classes should go ahead. In the event that the 1 hour PM 2.5 mark is above the 150 level 2 hours before the class, we will go ahead and cancel the relevant class and inform parents/guardians registered to the particular class via an e-mail notification. Should such a situation occur, you will be automatically credited with 1 session which would be valid for booking during the validity period of your package.

I hereby give consent for my child/me to take part in the activity and consent to any emergency treatment as necessary. I accept that Tinytots Sports Pte Ltd and their management, employees and coaches are not under liability whatsoever in respect of injury, loss or damage to my child’s/my health or property whilst participating in any coaching sessions, camps, tournament or other activities wherein my child participates. I understand that participating in any Tinytots Sports Pte Ltd organized activity is at my child’s/my own risk. Tinytots Sports Pte Ltd treats safety and wellbeing of children as a priority and reserves the right to expel from any of our activities and without refund any participant or its family who is found bullying, misbehaving or who is generally disruptive.

I herewith consent that any photos or videos taken during Tinytots Sports Pte Ltd organized activities are the sole property of Tinytots Sports Pte Ltd and can be used for marketing purposes. These photos or videos will not be passed onto third parties. If you do not wish us to use photos or videos that include your children, please write to us at info@tinytots.com.sg with subject line “PHOTOGRAPHS AND VIDEOS”